Return policy

We offer a 30-day return policy on items purchased via www.hellyhansen.com.au. This means that if you are not satisfied with your purchase for any reason, if you return your purchase to us within 30 days of receiving it. We will offer a refund or exchange, as long as...

• Proof of purchase is provided
• The Products are unwashed and not used in any way
• You are allowed to try garment or shoes on for fit, unless we have indicated otherwise (but you cannot wear them)
• The product is in its original, undamaged packing (a carefully opened package will not be considered damaged)
• The product is complete (e.g. both items of a pair must be returned)

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